Get in Touch
We'd love to hear from you. Whether you have a question about your order, our products, or anything else — our team is here to help.
How to Reach Us
Email Us
Drop us a line anytime — we typically respond within 1–2 business days.
novglostore@gmail.com
Business Hours
Monday – Friday: 9am – 6pm Saturday: 10am – 4pm Sunday: Closed
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Frequently Asked Questions
Can't find what you're looking for? Email us at novglostore@gmail.com
Once your order has shipped, you'll receive a confirmation email with your tracking number. You can use this to follow your package's journey right to your door.
We accept returns within 30 days of delivery for unused, unopened products in their original packaging. Please reach out to hello@novglo.store to initiate a return.
Yes! We ship to most countries worldwide. Shipping times and rates vary by destination and will be calculated at checkout.
Domestic orders typically arrive within 5–7 business days. Expedited shipping options are available at checkout.
Absolutely. All Novglo products are 100% cruelty-free and never tested on animals. We're proud to be committed to ethical beauty.
STILL HAVE QUESTIONS?
We're Here for You
Our friendly support team is just an email away. Don't hesitate to reach out — no question is too big or too small.
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